Director Anna Komender
- Travel industry since 1990
- Discover the World Marketing since 2002
- British Airways Plc
Customer Service Manager based in Krakow
Airport Manager, Gdansk
Customer service Officer, Krakow
Senior Customer Service Agent, Warsaw
Acting Reservations Manager, Baku, Azerbaijan
Customer Service Agent, London Heathrow, Vienna and Riga airports
Customer Service Assistant, Warsaw
Secondment as an Assistant to General Manager at the EVAG Buero in Warsaw
Contact Details
| Address: | Discover the World Marketing |
| City: | Zelkow |
| Postal Code: | 32-082 |
| Country: | Poland |
| Telephone: | +48.12.285.3613 |
| Fax: | +48.12.285.3613 |
| Email: | anna_komender@discovertheworld.pl |
Description of Market
- IATA travel agents: 330
- Non-IATA: around 1000
Corporate Travel Agencies
- American Express
- Carlson Wagonlit
- BCD
- Hogg Robinson
- LCC/ LufthansaCityCenter
- WECO Travel
- FCm Travel Solutions
- Orbis Travel
- First Class
- Fly Away
GDS usage
- Amadeus 80%
- Worldspan 8%
- Sabre 5%
- Galileo 5%
- other 2%
Internet Usage
- 45% of Poles have access to the Internet at home
- Less than 10% book via the Internet (mainly due to lack of trust)
Marketshare
-
LOT – 55%
-
Lufthansa – 11%
